Effective Date: May 11, 2026

Terms & Conditions
Privacy Policy
Return, Refund & Exchange Policy
Shipping & Delivery Policy
Cancellation Policy
Payment Policy
Warranty Disclaimer
Contact Information

1. TERMS & CONDITIONS

Welcome to shopsly.in. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1.1 Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.

You also confirm that all information provided by you is accurate and complete.

1.2 Products & Services

All products displayed on shopsly.in are subject to availability.
We reserve the right to discontinue any product at any time without prior notice.
Product images are for illustration purposes only and actual product colors or appearance may vary slightly.
We attempt to provide accurate product descriptions, specifications, and pricing, but errors may occasionally occur.

1.3 Pricing

All prices displayed on the website are in INR (Indian Rupees).
Prices may change at any time without prior notice.
We reserve the right to correct pricing errors.
Taxes and shipping charges may apply where applicable.

1.4 Order Acceptance

After placing an order, you may receive an order confirmation email or message.

This confirmation does not guarantee acceptance of your order. We reserve the right to:

Cancel or refuse any order
Limit quantities purchased
Request additional information before processing an order

Orders may be cancelled due to:

Product unavailability
Pricing errors
Payment issues
Suspicious or fraudulent activity

1.5 User Responsibilities

You agree not to:

Use the website for unlawful purposes
Submit false information
Attempt unauthorized access to our systems
Spread malware, viruses, or harmful software
Abuse, harass, or threaten our staff or services

Violation of these terms may result in suspension or termination of access.

1.6 Intellectual Property

All website content including:

Logos
Product images
Text
Graphics
Videos
Website design
Branding

is the intellectual property of shopsly.in and may not be copied, reproduced, or used without written permission.

1.7 Third-Party Services

We may use third-party providers for:

Payments
Shipping
Analytics
Advertising
Website hosting

We are not responsible for the practices or policies of third-party providers.

1.8 Limitation of Liability

shopsly.in shall not be liable for:

Indirect damages
Incidental losses
Loss of profits
Data loss
Delivery delays
Technical interruptions

Our total liability shall not exceed the amount paid for the purchased product.

1.9 Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

1.10 Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated policies will become effective immediately upon posting on the website.

2. PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how shopsly.in collects, uses, stores, and protects your information.

By using our website, you agree to this Privacy Policy.

2.1 Information We Collect

Personal Information

We may collect:

Full name
Email address
Mobile number
Shipping address
Billing address
Payment details
Order information

Technical Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Website activity
Cookies and usage data

Communication Information

Customer service messages
Support requests
Reviews and feedback

2.2 How We Use Your Information

We use customer information to:

Process orders
Deliver products
Provide customer support
Improve website experience
Send order updates
Prevent fraud
Conduct analytics
Comply with legal obligations
Send promotional communications when permitted

2.3 Payment Security

We use secure payment gateways and encrypted payment processing systems.

shopsly.in does not directly store debit card, credit card, or sensitive banking information.

2.4 Cookies Policy

Cookies may be used to:

Improve website functionality
Save user preferences
Analyze website traffic
Personalize user experience
Deliver relevant advertisements

Users may disable cookies through browser settings.

2.5 Sharing of Information

We do not sell personal information.

Information may be shared only with trusted partners such as:

Payment providers
Shipping partners
Marketing providers
Analytics services
Government authorities when legally required

2.6 Data Security

We implement reasonable security measures to protect user information.

However, no online system can guarantee 100% security.

2.7 User Rights

Users may request:

Access to personal data
Correction of information
Deletion of data
Removal from marketing communications

Requests may be submitted through our contact information.

2.8 Data Retention

We retain customer information only for business, legal, and operational purposes.

When information is no longer required, it may be securely deleted.

2.9 Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal data from children.

2.10 Third-Party Links

Our website may contain external links.

We are not responsible for the content or privacy practices of third-party websites.

2.11 Policy Updates

We reserve the right to update this Privacy Policy at any time.

Users are encouraged to review this page periodically.

3. RETURN, REFUND & EXCHANGE POLICY

At shopsly.in, customer satisfaction is important to us.

We offer returns, refunds, and exchanges under the conditions below.

3.1 Eligible Reasons for Return

Returns or exchanges are accepted only if:

The product is damaged or broken during delivery
The product is defective
The product is not working properly
The wrong item was delivered

3.2 Return Request Timeline

Customers must contact us within 7 days of receiving the order.

Requests made after this period may not be accepted.

3.3 Return Conditions

To qualify for a return:

The item must be unused
Original packaging must be available
Product accessories and manuals must be included
Order proof or invoice must be provided
Photos/videos may be requested for verification

3.4 Non-Returnable Situations

Returns will not be accepted for:

Used products
Damage caused by misuse
Physical damage caused after delivery
Missing accessories
Normal wear and tear
Change of mind after purchase

3.5 Refund Process

After inspection and approval:

Refunds will be issued to the original payment method
Processing time may take 5–7 business days
Banking delays may vary depending on payment providers

If a refund is rejected, the customer will be informed.

3.6 Exchange Policy

If eligible, customers may receive:

Replacement product
Exchange for same item
Alternative item of equal value (if original unavailable)

Exchanges are subject to stock availability.

3.7 Return Shipping

If the issue is caused by:

Damaged delivery
Wrong item
Manufacturing defect

Return shipping may be covered by shopsly.in.

In other cases, customers may bear return shipping charges.

3.8 Fraud Prevention

shopsly.in reserves the right to reject fraudulent or abusive refund claims.

Repeated suspicious activity may lead to account restrictions.

4. SHIPPING & DELIVERY POLICY

4.1 Shipping Coverage

We currently deliver across eligible service areas in India.

Delivery availability depends on courier partner serviceability.

4.2 Order Processing Time

Orders are generally processed within 1–3 business days.

Orders placed on weekends or holidays may be processed on the next working day.

4.3 Delivery Time

Estimated delivery time may vary depending on:

Customer location
Courier operations
Weather conditions
Public holidays
Operational delays

Typical delivery timelines may range between 3–10 business days.

4.4 Delivery Delays

shopsly.in is not responsible for delays caused by:

Courier issues
Natural disasters
Government restrictions
Incorrect customer information
Unforeseen operational disruptions

4.5 Incorrect Address

Customers are responsible for providing accurate shipping information.

Additional charges may apply for reshipping due to incorrect addresses.

5. CANCELLATION POLICY

5.1 Order Cancellation

Orders may only be cancelled before shipment.

Once an order has been dispatched, cancellation may not be possible.

5.2 Cancellation Refunds

Approved cancellations will be refunded to the original payment method.

Refund processing timelines may vary depending on banks and payment providers.

6. PAYMENT POLICY

6.1 Payment Methods

We may accept:

UPI
Debit cards
Credit cards
Net banking
Wallet payments
Other secure payment methods available on the website

6.2 Payment Verification

Certain orders may require additional verification for security purposes.

Orders suspected of fraud may be delayed or cancelled.

6.3 Failed Transactions

If payment is deducted but order confirmation is not received:

Please contact customer support
Banks may take several business days to reverse failed transactions

7. WARRANTY DISCLAIMER

Unless specifically mentioned on a product page:

Products sold by shopsly.in are provided without additional warranties
We do not guarantee uninterrupted or error-free website operation
Product availability and descriptions may change without notice

Manufacturer warranties, if applicable, remain subject to manufacturer terms.

8. CONTACT INFORMATION

For any support, policy questions, returns, or complaints, contact:

shopsly.in

Email: info@shopsly.in
Phone: +91 63553 57167

FINAL AGREEMENT

By accessing, browsing, registering, or purchasing products from shopsly.in, you confirm that you have read, understood, and agreed to be legally bound by all Terms & Conditions, Privacy Policy, Return & Refund Policy, Shipping Policy, Cancellation Policy, Payment Policy, and all other policies published on this website.

You further agree that:

All information provided by you is accurate and complete
You will use this website only for lawful purposes
You will not misuse, copy, or interfere with the website or its services
You understand that product availability, pricing, and offers may change without prior notice
You accept that delivery timelines are estimates and may vary due to operational or external factors
You understand that refunds, returns, and exchanges are subject to verification and approval
You acknowledge that shopsly.in reserves the right to refuse service, cancel orders, or restrict access in cases of suspected fraud, abuse, or policy violations

Continued use of shopsly.in after updates to these policies shall constitute your acceptance of those changes.

If you do not agree with any part of these policies or terms, please discontinue use of the website immediately.

Thank you for choosing shopsly.in.

We appreciate your trust and support and are committed to providing a secure, reliable, and customer-friendly shopping experience.

Refund and Returns Policy

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